processMax 2i and 3i Release 8.07 Only
Date | Alert Type | Portals Affected |
11/12/2009 | Engine | All |
Issue:
- Errors resulting from synchronization with MS Project ('RPC server is unavailable' and similar errors);
- Failure to properly synchronize milestones with MS Project;
- Slow performance of MS Project synchronization.
Solution:
Logon to our FTP server and download the Alert 32 Instructions and Alert_32.zip file
All active customers who have downloaded processMax 2i or 3i Release 8.07 have been sent an email with instructions for accessing our FTP server.
- If you did not receive instructions and you are currently using processMax 2i or 3i Release 8.07, please send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Please send us Alert 32 download instructions – we are using Release 8.07
- If you have not upgraded to processMax Release 8.07 and would like to request a copy of your instructions for downloading Release 8.07, please send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Please resend instructions for downloading Release 8.07
Date | Alert Type | Portals Affected |
12/16/2009 | Engine | All |
Issue:
There are problems relating to the synchronization and obsoleting of milestones that result in incorrect treatment of milestone names and milestone tracking information. Additionally, a file was omitted from Alert 32 that affects project instantiation.
NOTE:
Installations of earlier processMax 8.x releases will have the same issues and MUST be upgraded to Release 8.07 and apply Alert 32 before applying this Alert.
Solution:
Logon to our FTP server and download the Alert 33 Instructions and Alert33.zip file
All active customers who have downloaded processMax 2i or 3i Release 8.07 have been sent an email with instructions for accessing our FTP server.
- If you did not receive instructions and you are currently using processMax 2i or 3i Release 8.07, please send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Please send us Alert 32 and Alert 33 download instructions – we are using Release 8.07.
- If you have not upgraded to processMax Release 8.07 and would like to request a copy of your instructions for downloading Release 8.07, please send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Please resend instructions for downloading Release 8.07.
- If you have already applied Alert 32 and have not received instructions to update to Alert 33, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..
Date | Alert Type | Portals Affected |
09/22/2010 | Engine | All |
Issue:
In installations that are using https (http over Secure Socket Layer), attempting to update a user record generates a 'The page cannot be found' error (HTTP 404).
NOTE:
Installations of earlier processMax 8.x releases MUST be upgraded to Release 8.07 and then apply Alerts 32, 33, and 35 before applying this Alert.
Solution:
Logon to our FTP server and download the Alert 42 Instructions and Alert42.zip file.
All active customers who have downloaded processMax 2i or 3i Release 8.07 have been sent an email with instructions for accessing our FTP server.
- If you did not receive instructions and you are currently using processMax 2i or 3i Release 8.07, please send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Please send us Alert download instructions – we are using Release 8.07.
- If you have not upgraded to processMax Release 8.07 and would like to request a copy of your instructions for downloading Release 8.07, please send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Please resend instructions for downloading Release 8.07.
Date | Alert Type | Portals Affected |
05/28/2010 | Engine | All |
Issue:
If one person is being assigned to multiple roles, the assigner has to view or print the Skills per Person Summary and the Training Topics per Role, taking care to print out each prospective role separately.
Then, the assigner has to consolidate the redundant skills in each of the roles. Most of the time this is not very challenging. However, just as a team is transitioning to processMax, the Senior Manager has this challenging assignment step, which is to assign someone as Project Manager. It is likely that the same person will be assigned as Project Manager, Supplier Agreements Manager, and, for Level 3, also as Product Integration Manager. We do not want a challenging step to occur during transition for the Senior Manager.
NOTE:
Installations of earlier processMax 8.x releases MUST be upgraded to Release 8.07 and apply Alert 32 and Alert 33 before applying this Alert.
Solution:
We have created a Training/Skills Wizard that can be accessed from the 'Role Assignment Form' on any portal. To use this wizard, you will need to update your processMax engine with 2 new files by logging on to our FTP server and downloading the Alert 35 Instructions and Alert35.zip file
- All active customers who have downloaded processMax 2i or 3i Release 8.07 have been sent an email with instructions for accessing our FTP server.
- If you have a processMax subscription license or a perpetual hosted license, your processMax engine has already been upgraded and you can begin using this new feature immediately.If you did not receive instructions and you are currently using processMax 2i or 3i Release 8.07, please send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Please send us Alert download instructions – we are using Release 8.07.
- If you have not upgraded to processMax Release 8.07 and would like to request a copy of your instructions for downloading Release 8.07, please send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Please resend instructions for downloading Release 8.07.