pragma Systems was founded in 1990 as a software process improvement and assessment business and is a privately held corporation. pragma Systems was one of the first organizations awarded an assessor's license by the Software Engineering Institute to appraise the maturity of an organization's processes against the newly created Software Capability Maturity Model (SW-CMM).

It soon became apparent that the traditional approach to achieving SW-CMM compliance by forming action teams that produced files -- paper files, electronic files, Word tables, Excel charts, etc. -- took much too long and was much too expensive and did not track with work later as it was performed. The traditional approach involved hand crafting processes, and provided no integration between the processes and projects’ day-to-day work. To address the inadequacies of the traditional approach, pragma Systems began the development of processMax, the first intranet, web-based solution that integrated SW-CMM compliant processes and procedures with document management and automated workflow.

In 1998, processMax was launched, and pragma Systems transitioned from a software process improvement consulting and appraisal business to focus entirely on its processMax product line.

processMax has seen unprecedented success in the software and systems engineering process improvement market. The CMMI product line resulted in more than 135 successful appraisals with no failures and no pragma Systems employee or consultant was involved in any way in any of the appraisals. 

Now processMax has moved on to provide more general process definition, debugging, and deployment capabilities that allow the user to create, update, or delete existing process components as needed to satisfy their corporate compliance goals. Those goals may include ISO, CMMC, other security frameworks, CMMI, corporate standard operating procedures, and more. Any process defined and deployed in processMax will be integrated with processMax's comprehensive automated measurement and reporting system. We continue to stand behind the strength of our product.

Testimonials

From the time we started our process improvement initiative, it took us roughly 12 months to achieve a successful Level 3 appraisal that spanned multiple geographic locations. Implementing processMax helped us accomplish this with uncommon speed and flair. But more importantly, thanks to processMax, we now have in place a modern process improvement framework that is proven to be flexible, extensible and scalable to meet a variety of our current and future needs.

- Information Technology Solution Provider

processMax delivered exactly what it promised - rapid compliance at minimum cost.

- Federal Government Systems Developer

When we compared the expected costs of continuing our internal process development versus implementing processMax, the path to follow was apparent.

- Independent Research Organzation

processMax gave us complete control of process deployment in every remote location and we could easily monitor process compliance.

- Multinational Software Developer

processMax saved us time, expense, and a great deal of agony.

- Federal Government Systems Integrator