Issue:

In installations that are using https (http over Secure Socket Layer), attempting to update a user record generates a 'The page cannot be found' error (HTTP 404).

NOTE:

Installations of earlier processMax 8.x releases MUST be upgraded to Release 8.07 and then apply Alerts 32, 33, and 35 before applying this Alert.

Solution:

Logon to our FTP server and download the Alert 42 Instructions and Alert42.zip file.

All active customers who have downloaded processMax 2i or 3i Release 8.07 have been sent an email with instructions for accessing our FTP server.

1. If you did not receive instructions and you are currently using processMax 2i or 3i Release 8.07, please send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Please send us Alert download instructions – we are using Release 8.07.
2. If you have not upgraded to processMax Release 8.07 and would like to request a copy of your instructions for downloading Release 8.07, please send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Please resend instructions for downloading Release 8.07.