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Date Alert Type Portals Affected
11/12/2009 Engine All

 

 

Issue:

  1. Errors resulting from synchronization with MS Project ('RPC server is unavailable' and similar errors);
  2. Failure to properly synchronize milestones with MS Project;
  3. Slow performance of MS Project synchronization.

Solution:

Logon to our FTP server and download the Alert 32 Instructions and Alert_32.zip file

All active customers who have downloaded processMax 2i or 3i Release 8.07 have been sent an email with instructions for accessing our FTP server.

  1. If you did not receive instructions and you are currently using processMax 2i or 3i Release 8.07, please send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Please send us Alert 32 download instructions – we are using Release 8.07
  2. If you have not upgraded to processMax Release 8.07 and would like to request a copy of your instructions for downloading Release 8.07, please send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. Subject: Please resend instructions for downloading Release 8.07